# Gainsight: how AI models rank it, October 2026

Finance AI Recommendation Index, October 2026 Edition. Named in 3 judge labels across 1 categories by 3 of 14 models. Page: https://finance-ai-index.com/vendors/gainsight/

## Standing by category

| Category | Share | Rank | Negative rate | Labels |
|---|---|---|---|---|
| SaaS metrics and analytics | 0% | 21 | 0% | 3 |

## What the models said for it

- "add Gainsight on top for health and renewal visibility" (GLM 4.7 FlashX, SaaS metrics)

## Movement since September 2026

Floor: 10 points of share, measured on the calibration repeat. A larger change is movement; a smaller one is noise.

- SaaS metrics and analytics: 0% to 0%, ±0. Inside the floor by 10 points · rank 28 → 21 of 78.

## In its own words

What Gainsight's own pages state, read 2026-09-28. Stated by the vendor, not checked by the index.

- Positioning: Customer Success and Retention Platform (https://gainsight.com/)
- For: growing businesses and Customer Success organizations looking to start fast (https://www.gainsight.com/pricing)
- Price stated: Essentials [Request Pricing]; Enterprise [Request Pricing] (https://www.gainsight.com/pricing)
- Certifications: CCPA, GDPR, HIPAA, ISO/IEC 27001:2022, SOC 2 Type 2
- Customers named: Acquia, Notion, ReviewPro, Sonos, Handshake, Rockwell Automation, DocuSign, Zapier

## What it publishes

Every page gainsight.com exposes, read 2026-09-29: 9988 addresses. By kind, pages and the last 90 days:

- blog: 1394 pages, 5 in the last 90 days, latest 2026-09-17
- case study: 92 pages, 8 in the last 90 days, latest 2026-09-08
- webinar or virtual event: 49 pages, 0 in the last 90 days, latest 2026-06-02
- conference or event: 343 pages, 12 in the last 90 days, latest 2026-09-17
- report or ebook: 16 pages, 1 in the last 90 days, latest 2026-09-23
- comparison: 42 pages, 4 in the last 90 days, latest 2026-08-12
- template or tool: 17 pages, 0 in the last 90 days, latest 2026-06-26
- glossary or explainer: 266 pages, 0 in the last 90 days, latest 2026-04-13
- podcast or video: 1146 pages, 16 in the last 90 days, latest 2026-09-23
- news or press: 377 pages, 2 in the last 90 days, latest 2026-09-15
- Recent: 2026-09-23 podcast or video: 211 notions outcomes architects on why csms dont need experience anymore https://www.gainsight.com/episode/211-notions-outcomes-architects-on-why-csms-dont-need-experience-anymore
- Recent: 2026-09-23 report or ebook: Expansion Opportunities https://support.gainsight.com/Staircase_AI/Reports/Expansion_Opportunities
- Recent: 2026-09-17 blog: Blog saas strategies for improving customer experience https://www.gainsight.com/blog/blog-saas-strategies-for-improving-customer-experience
- Recent: 2026-09-17 conference or event: 11 capabilities to evaluate when choosing a community platform https://www.gainsight.com/event/11-capabilities-to-evaluate-when-choosing-a-community-platform
- Recent: 2026-09-16 conference or event: The pace race how ce teams keep up when products never stop shipping https://www.gainsight.com/event/the-pace-race-how-ce-teams-keep-up-when-products-never-stop-shipping
- Recent: 2026-09-16 podcast or video: 210 owning retention standardizing cs across 17 acquisitions ft rebecca nerad advantive https://www.gainsight.com/episode/210-owning-retention-standardizing-cs-across-17-acquisitions-ft-rebecca-nerad-advantive

## Record

- Method: https://finance-ai-index.com/methodology/
- Raw judge labels and full responses: https://finance-ai-index.com/data/
- License: CC BY 4.0. Cite as Finance AI Recommendation Index, October 2026 Edition, finance-ai-index.com.