Every category where a model named Heap for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.

Category	Function	Share	Rank	Negative rate	Labels	Quadrant	Since September 2026
SaaS metrics and analytics	Planning and analysis	0%	54 of 78	40%	10	criticized challenger	=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, Heap held within the floor in its one category: no change cleared 10 points.

Best category · SaaS metrics · by segment

Small business=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.

0%from 0% in September 2026

Inside the floor by 10 pointsRank 69 → 76 of 80

Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.

0%from 0% in September 2026

Inside the floor by 10 pointsRank 49 → 50 of 75

Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.

0%from 0% in September 2026

Inside the floor by 10 pointsRank 84 → 94 of 99

All categories · Mid-market

Category	September 2026	Now	Change	Reading	Rank
SaaS metrics	0%	0%	=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.	Within noise	Rank 49 → 54 of 78

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 10 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated Heap across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.

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Model	Alternative	Mention	Negative	Labels
Claude Haiku 4.5	0	0	1	1
GPT-5.4 mini	1	0	0	1
Gemini 3.5 Flash	0	0	0	0
Perplexity Sonar	1	0	0	1
Grok 4.1 Fast	0	1	1	2
Mistral Small	0	0	0	0
DeepSeek V4 Flash	0	1	1	2
Llama 4 Maverick	0	0	0	0
Qwen 3.7 Flash	0	0	0	0
Kimi K2	1	0	0	1
GLM 4.7 FlashX	1	0	1	2
MiniMax M2.5	0	0	0	0
GPT-6 Luna	0	0	0	0
Muse Glimmer 30B	0	0	0	0

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.

FramingLabels by classFirst choices

Direct2 labelsNone

Paraphrase0 labelsNone

Comparative8 labelsNone

Budget-constrained0 labelsNone

Scale-constrained3 labelsNone

Negative16 labelsNone

First choiceAlternativeMentionNegative29 labels in all, every segment counted; 0 of the 0 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“Heap wins for teams that want automatic tracking without setting up events” GLM 4.7 FlashX · SaaS metrics · comparative prompt · alternative

“Best for: teams that want autocapture and less manual instrumentation.” GPT-5.4 mini · SaaS metrics · comparative prompt · alternative

“Good alternative if Amplitude/Mixpanel require too much setup” Kimi K2 · SaaS metrics · comparative prompt · alternative

“best for automatic behavior tracking” Perplexity Sonar · SaaS metrics · comparative prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Avoid using these as your primary SaaS revenue metrics tool.” DeepSeek V4 Flash · SaaS metrics · negative prompt · hard negative

“it’s a product analytics tool. It doesn’t natively handle billing or subscription metrics.” GLM 4.7 FlashX · SaaS metrics · negative prompt · soft negative

“Amplitude or Heap (free/starter tiers for metrics) - Why cautious?” Grok 4.1 Fast · SaaS metrics · negative prompt · soft negative

“Users frequently report performance issues and interface complexity” Claude Haiku 4.5 · SaaS metrics · negative prompt · soft negative

Named alongside

The products named in the same answers as Heap, over the 29 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and Heap was named but was not.

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ProductSame answerTook the first choice insteadHead to head

Amplitude27 of 294Not among the top eight

ChartMogul25 of 2912Not among the top eight

Baremetrics25 of 293Not among the top eight

Mixpanel25 of 293Not among the top eight

ProfitWell Metrics20 of 293Not among the top eight

Tableau16 of 290Not among the top eight

PostHog15 of 291Not among the top eight

Databox13 of 291Not among the top eight

Microsoft Power BI13 of 290Not among the top eight

Looker11 of 290Not among the top eight

A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named Heap. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 29 of the 29 answers that named Heap and are not a share of its labels.

Domains cited

baremetrics.com25

designrevision.com20

databox.com14

finance-ai-index.com12

statsig.com9

getfairview.com8

amplitude.com7

clickup.com7

gooddata.ai7

swetrix.com7

116 of the 116 domain citations in answers naming Heap came from somebody else's page.

Pages cited

baremetrics.com/blog/best-saas-metrics-platforms25

designrevision.com/blog/saas-reporting-tools20

databox.com/best-analytics-tools-saas-companies12

finance-ai-index.com/planning/saas-metrics-and-analytics/smb9

statsig.com/comparison/best-saas-analytics-software9

clickup.com/blog/saas-analytics-tools7

swetrix.com/blog/analytics-for-saas-startups7

databox.com/10-analytics-tools-that-help-every-team-member-magically-boost-performance6

Pages are listed as the models cited them.

Search and answers

heap.io is not in Google's top ten for any of the category's searches. In the answers, Heap takes 0% of first choices and ChartMogul takes 49%.

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In search

Google, US estimates

Position for “saas metrics tools”

–

not in the top ten

Position for “saas metrics dashboard”

–

not in the top ten

Searches for its name, Google: 40,500 a month (“heap”)
AI search demand for its name, est.: 11,454 a month
Organic visits to its site: about 16,541 a month
Searches its site ranks for: 1,241 · 109 in the top three
Sites linking to it: 7,051
Paid Google search: No ads found in the estimate; that does not mean it runs none

Ads on GoogleDetailLess

69 ads · 46 text, 12 video, 11 image · 32 shown in the last 30 days

First shown September 2022, as Heap, Inc., verified. Ads started 2025-10 to 2026-09: 5 in the year, 64 before.

On Google's pages: 1 2 3 4

In answers

This edition

Share of first choices

rank 54 of 78 in saas metrics

Segment leader

49%

ChartMogul

First choices: 0 across its categories
Named in: 29 answers
Its own site cited: in 29 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

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Addresses on heap.io

829

subdomains included

Content

518

counted in the table below

Documentation

Product · Integration

35 · 4

Kind	Pages	Last 90 days
Blog	318	undated
Webinar or virtual event	66	undated
Report or ebook	65	undated
News or press	24	undated
Case study	17	undated
Podcast or video	13	undated
Comparison	9	undated
Template or tool	3	undated
Glossary or explainer	2	undated
Conference or event	1	undated

How it is countedHide how it is counted

Every page heap.io exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Follow Heap

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

Heap is its own company.

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In its own words

Stated by the vendor, not checked

Positioning: Heap by Contentsquare is the only digital insights platform that shows everything users do on your site, revealing the "unknown unknowns" that stay invisible with other tools.
heap.io
For: Product teams
heap.io
Price stated: Free; Custom Session Pricing heap.io/pricing
Starting price: Free heap.io/pricing
Free plan or trial: Free Trial heap.io
Integrations claimed: 100 heap.io
Certifications: SOC-2 CertifiedGDPR CompliantCCPA CompliantISO 27001277012701727018
Customers named: FreshworksHuelLending ClubEsuranceRedfinKlaviyoXandr
Not stated on the pages read: Hosting

What Heap's own pages state, read September 28, 2026: heap.io, heap.io/pricing, heap.io/platform/security, heap.io/use-case/saas, heap.io/customer-stories. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when Heap's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as Heap, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for Heap by email, built from the raw record of the edition. It shows:

where Heap is named, by buyer and by framing, and which cells hold its first choices;
the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
its vocabulary against the segment leader's, and the pages the models cited;
who was chosen in the answers that did not name Heap, and every reason the record gives;
a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
one page of published figures cleared to show a buyer.