AI Indexes
Finance AI Index
Index › Products › HSBC · October 2026 Edition
2 categories · Ranked

HSBC

26Judge labels
0First choices
9Negative labels
9 / 14Models named it
2Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
0% in Business banking for enterprise buyers
Rank 81 of 87 in the mid-market standing
0 of 14 models made it the first choice on the direct prompt; 75% of its 4 labels there were negative.
By buyer segmentRead the same way at every buyer size.
In cross-border payments · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named HSBC for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
Cross-border payments and FXTreasury and cash0%81 of 8775%4under 10 labels · led by Wise Business at 39%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
Business bankingTreasury and cash0%84 of 8667%3under 10 labels · led by Mercury at 23%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.

Movement

Since September 2026, HSBC held within the floor in all two categories: no change cleared 10 points.

Best category · Cross-border payments · by segment

Small businessnewNew since September 2026: not ranked then, 0% now.
0%from 0% in September 2026
Inside the floor by 10 pointsRank 41 of 60, unchanged
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 10 pointsRank 62 → 76 of 82
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 10 pointsRank 33 → 22 of 82

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
Cross-border payments0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.Within noiseRank 62 → 81 of 87
Business banking0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.Within noiseRank 33 → 84 of 86

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 10 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated HSBC across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.500000
GPT-5.4 mini00000
Gemini 3.5 Flash00000
Perplexity Sonar00000
Grok 4.1 Fast00112
Mistral Small00011
DeepSeek V4 Flash00000
Llama 4 Maverick00000
Qwen 3.7 Flash00011
Kimi K200101
GLM 4.7 FlashX00011
MiniMax M2.500000
GPT-6 Luna00000
Muse Glimmer 30B00011

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct3 labelsNone
Paraphrase4 labelsNone
Comparative9 labels1not counted in share
Budget-constrained0 labelsNone
Scale-constrained2 labelsNone
Negative8 labelsNone
First choiceAlternativeMentionNegative26 labels in all, every segment counted; 0 of the 1 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

No positive label carried a quote.

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“Multiple reviewers cite long phone wait times, slow complaint resolution, and compliance-driven account freezes” Mistral Small · Business banking · negative prompt · hard negative
“traditional bank solutions like JP Morgan/HSBC ... Traditional banks often add 3%+ implicitly via bad rates.” Qwen 3.7 Flash · Cross-border payments · scale prompt · soft negative
“"Compliance-driven account reviews and freezes cause significant disruption for some business customers."” Muse Glimmer 30B · Business banking · negative prompt · soft negative
“Higher fees, less transparency, more bureaucratic; not as focused on mid-market FX efficiency” GLM 4.7 FlashX · Cross-border payments · paraphrase prompt · soft negative

Named alongside

The products named in the same answers as HSBC, over the 26 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and HSBC was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Chase Business Banking14 of 267Not among the top eight
Bank of America11 of 261Not among the top eight
Airwallex10 of 262Not among the top eight
Wise Business10 of 262Not among the top eight
Wells Fargo10 of 260Not among the top eight
Brex9 of 261Not among the top eight
Mercury8 of 261Not among the top eight
Citibank7 of 260Not among the top eight
Payoneer6 of 261Not among the top eight
Rho5 of 261Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named HSBC. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 24 of the 26 answers that named HSBC and are not a share of its labels.

Search and answers

hsbc.com is not in Google's top ten for any of the category's searches. In the answers, HSBC takes 0% of first choices and Wise Business takes 39%.
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In search

Google, US estimates
Position for “cross-border payment platforms”
–
not in the top ten
Position for “cross-border payments platform for businesses”
–
not in the top ten
Searches for its name, Google
110,000 a month (“hsbc”)
AI search demand for its name, est.
12,472 a month
Organic visits to its site
about 529,080 a month
Searches its site ranks for
21,463 · 4,703 in the top three
Sites linking to it
28,370
Paid Google search
29 searches its ads show for, about 1,818 clicks and $17,295 a month (estimate)
Ads on GoogleDetailLess
43+ ads · 43 text · 43 shown in the last 30 days

First shown June 2022, as HSBC North America Holdings Inc, verified. Ads started 2025-10 to 2026-09: 38 in the year, 5 before. 77 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 81 of 87 in cross-border payments
Segment leader
39%
Wise Business
First choices
0 across its categories
Named in
26 answers
Its own site cited
in 24 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on hsbc.com
87
subdomains included
Content
31
counted in the table below
Documentation
0
Product · Integration
0 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
News or press27132026-09-10
Conference or event222026-09-03
Blog1undated
Template or tool1undated
How it is countedHide how it is counted

Every page hsbc.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as HSBC

What the judge wrote, as written, with how often. The vendor table decides that these count as HSBC; a claim can dispute any of them.
HSBC Commercial Banking 2

Follow HSBC

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

HSBC is its own company.
ShowHide

In its own words

Stated by the vendor, not checked
Positioning
one of the largest banking and financial services institutions in the world
For
millions of customers
Not stated on the pages read
Price, starting price, free plan or trial, integrations, certifications, hosting, customers

What HSBC's own pages state, read September 28, 2026: hsbc.com. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when HSBC's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as HSBC, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for HSBC by email, built from the raw record of the edition. It shows:

  • where HSBC is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name HSBC, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.

A verification link goes to your work email; an address at hsbc.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.