AI Indexes
Finance AI Index
Index › Products › PayPal · October 2026 Edition
9 categories · Ranked

PayPal

185Judge labels
1First choices
99Negative labels
14 / 14Models named it
9Categories
October 2026 Edition. Every number here is derived from the raw labels under vendor table v2026-10.7, every buyer segment counted.
Best standing
2% in Payment orchestration for small business buyers
Rank 66 of 94 in the mid-market standingcriticized challenger
0 of 14 models made it the first choice on the direct prompt; 40% of its 20 labels there were negative.
What the models named instead of PayPal →
By buyer segmentRead the same way at every buyer size.
In b2b payment acceptance · each standing computed within its segment · bars are 0 to 100 · the accent bar is the product's own best reading

Standing by category

Every category where a model named PayPal for a mid-market B2B company. Share is first choices across the direct, paraphrase, budget and scale prompts; rank is within every product named in that category.
CategoryFunctionShareRankNegative rateLabelsQuadrantSince September 2026
B2B payment acceptanceReceivables and billing0%66 of 9440%20criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
Cross-border payments and FXTreasury and cash0%87 of 8773%15criticized challenger=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
Embedded payments platformsReceivables and billing0%25 of 11025%8under 10 labels · led by Stripe Connect at 53%
Chargeback managementReceivables and billing0%73 of 8133%3under 10 labels · led by Chargeflow at 24%
Payment orchestration platformsReceivables and billing0%24 of 810%3under 10 labels · led by BlueSnap at 18%
Merchants of recordReceivables and billing0%35 of 4550%2under 10 labels · led by Paddle at 28%
B2B BNPL and net termsReceivables and billing0%79 of 90100%1under 10 labels · led by Resolve Pay at 56%
Business bill payTreasury and cash0%84 of 98100%1under 10 labels · led by BILL at 32%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
Stablecoin platformsTreasury and cash0%40 of 1410%1under 10 labels · led by BVNK at 23%

Movement

Since September 2026, PayPal held within the floor in all nine categories: no change cleared 10 points.

Best category · B2B payment acceptance · by segment

Small business▼−5Since September 2026: 5% → 0%, −5 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
0%from 5% in September 2026
Inside the floor by 5 pointsRank 9 → 80 of 82
Mid-market=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 10 pointsRank 61 → 65 of 84
Enterprise=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.
0%from 0% in September 2026
Inside the floor by 10 pointsRank 86 → 89 of 89

All categories · Mid-market

CategorySeptember 2026NowChangeReadingRank
B2B payment acceptance0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.Within noiseRank 61 → 66 of 94
Cross-border payments0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.Within noiseRank 82 → 87 of 87
Embedded payments0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 25 of 110, unchanged
Chargeback management0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 73 of 81, unchanged
Payment orchestration0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 24 of 81, unchanged
Merchants of record0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 35 of 45, unchanged
B2B BNPL and terms0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 79 of 90, unchanged
Business bill pay0%0%=heldSince September 2026: 0% → 0%, ±0 points. Inside the 10-point floor: within noise. Read over the models both editions asked.Within noiseRank 64 → 84 of 98
Stablecoin platforms0%0%newNew since September 2026: not ranked then, 0% now.New this editionRank 40 of 141, unchanged

Shares here are read over the models both editions asked, so they can differ by a point or two from the standing above, which counts every model in this edition.

The floor is 10 points of share, measured: how far the models move a leader on their own when the same questions are asked twice with nothing changed. A larger change is movement; a smaller one is noise, and both are shown. Movement is read over the twelve models both editions asked; GPT-6 Luna, Muse Glimmer 30B joined this edition and are in the standing but not yet in the comparison. How the floor is measured · The editions

By model

How each model treated PayPal across every prompt where it was named for a mid-market B2B company. Fourteen models, six prompts per category.
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ModelFirst choiceAlternativeMentionNegativeLabels
Claude Haiku 4.501102
GPT-5.4 mini00022
Gemini 3.5 Flash00134
Perplexity Sonar00112
Grok 4.1 Fast01157
Mistral Small03104
DeepSeek V4 Flash01157
Llama 4 Maverick00101
Qwen 3.7 Flash11013
Kimi K201034
GLM 4.7 FlashX02024
MiniMax M2.503317
GPT-6 Luna01001
Muse Glimmer 30B02226

By framing

Which of the six questions produced the naming. By model says how often; this says asked what. The first-choice count on the right carries the marks of the models that produced it.
FramingLabels by classFirst choices
Direct18 labelsNone
Paraphrase11 labelsNone
Comparative45 labels2not counted in share
Budget-constrained33 labels1
Scale-constrained6 labelsNone
Negative72 labels1not counted in share
First choiceAlternativeMentionNegative185 labels in all, every segment counted; 1 of the 4 first choices count toward share, since the comparative and negative framings do not. The bar is one segment per label class, to scale within the framing.

What the models said for it

Verbatim evidence the judge attached to positive labels.

“USDC or PYUSD are generally considered safer due to their strict regulatory oversight.” Qwen 3.7 Flash · Stablecoin platforms · comparative prompt · first choice
“Consumer preference and trust; ideal when your customers are already PayPal users. Higher fees but potentially higher conversion.” Kimi K2 · Embedded payments · comparative prompt · alternative
“Stick with well-established, regulated platforms such as Wise Business, Payoneer, Stripe, Airwallex, Adyen, or PayPal” Mistral Small · Cross-border payments · negative prompt · alternative
“PayPal if customers already prefer paying through PayPal or Venmo and you want simple invoices” GPT-6 Luna · B2B payment acceptance · budget prompt · alternative

And against it

Verbatim evidence attached to negative labels. A warning on a product with few labels is a warning; on a product with many, it is one voice among them.

“PayPal's automated risk system freezes accounts and holds funds for 180 days without appeal. This is the most-reported PayPal complaint” Muse Glimmer 30B · B2B payment acceptance · negative prompt · hard negative
“Account freezes — Well-documented history of holding funds for "review," which can cripple a B2B operation” DeepSeek V4 Flash · B2B payment acceptance · negative prompt · hard negative
“Avoid traditional banks (3\u20135% total costs) and PayPal (can approach ~8% with fees and FX markups)” DeepSeek V4 Flash · Cross-border payments · budget prompt · hard negative
“Extremely poor Trustpilot rating (1.3/5). B2B complaints include limited POS support, high fees” Grok 4.1 Fast · B2B BNPL and terms · negative prompt · hard negative

Named alongside

The products named in the same answers as PayPal, over the 185 answers that named it. Took the first choice instead counts the answers where the other product was the first choice and PayPal was named but was not.
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ProductSame answerTook the first choice insteadHead to head
Stripe127 of 18516Not among the top eight
Wise Business63 of 18532Not among the top eight
Square47 of 1852Not among the top eight
Airwallex45 of 1857Not among the top eight
BILL Accounts Receivable42 of 1853Not among the top eight
Payoneer41 of 1850Not among the top eight
Adyen40 of 1854Not among the top eight
Melio32 of 18510Not among the top eight
Helcim30 of 18516Not among the top eight
Stripe Connect22 of 18511Not among the top eight
A head-to-head page exists where both products are among a category's top eight. The other rows are the same fact without a page behind them, so they link to the product instead.

What carried it into the answer

The sites and pages cited by the answers that named PayPal. A fact about retrieval, not a lever on the model.

Citations exist only for the models that return a source list, five of the fourteen in this edition, so these counts come from 168 of the 185 answers that named PayPal and are not a share of its labels.

Domains cited

wise.com65
fitsmallbusiness.com54
stripe.com53
airwallex.com50
whop.com49
guideflow.com44
g2.com41
techrepublic.com35
walletinvestor.com35
highradius.com34

460 of the 460 domain citations in answers naming PayPal came from somebody else's page.

Pages cited

Pages are listed as the models cited them.

Search and answers

paypal.com is not in Google's top ten for any of the category's searches. In the answers, PayPal takes 0% of first choices and Versapay takes 19%.
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In search

Google, US estimates
Position for “b2b payment platforms”
–
not in the top ten
Position for “b2b payment acceptance platform”
–
not in the top ten
Searches for its name, Google
5,000,000 a month (“paypal”)
AI search demand for its name, est.
111,104 a month
Organic visits to its site
about 8,961,782 a month
Searches its site ranks for
122,507 · 29,106 in the top three
Sites linking to it
922,579
Paid Google search
12 searches its ads show for, about 71 clicks and $639 a month (estimate)
Ads on GoogleDetailLess
71+ ads · 46 text, 15 image, 10 video · 71 shown in the last 30 days

First shown January 2026, as PayPal, Inc., verified. Ads started 2025-10 to 2026-09: 71 in the year. 49 more by other advertisers linking to it.

On Google's pages: 1 2 3 4

In answers

This edition
Share of first choices
0%
rank 66 of 94 in B2B payment acceptance
Segment leader
19%
Versapay
First choices
1 across its categories
Named in
185 answers
Its own site cited
in 168 of the answers that named it

Search figures are US estimates from DataForSEO, read September 28, 2026; AI search demand is its modeled, directional estimate, not a count of queries to any assistant. The answers are this edition's. Two measurements side by side: neither is read as the cause of the other.

What it publishes

ShowHide
Addresses on paypal.com
9,998
subdomains included
Content
8,420
counted in the table below
Documentation
1,000
Product · Integration
4 · 0
KindPagesLast 90 days2025-10 to 2026-09LatestCategories named
Blog8,031undated
Glossary or explainer294undated
Report or ebook76undated
Template or tool18undated
Conference or event1undated
How it is countedHide how it is counted

Every page paypal.com exposes, subdomains included. Kind is read from the address and title. The last 90 days, the latest date and the twelve months count pages by when they were published, from the site's feeds, a date in the address, or the page's own publication date, read from up to a hundred of its most recently changed pages; a page that says only when it last changed is counted in its kind but not in when, so the recent counts are a floor, and a kind none of whose pages gives a publication date reads undated. An event counts as online when its address or title says so (webinar, on demand, virtual or online summit); a conference, summit, trade show, expo or roadshow that does not say so is counted as a conference or event, which on a vendor's site is mostly in person. Read September 29, 2026.

Names read as PayPal

What the judge wrote, as written, with how often. The vendor table decides that these count as PayPal; a claim can dispute any of them.
PayPal Business 5PayPal/Braintree 2PayPal (PYUSD) 1PayPal (Pay Later / BNPL features) 1PayPal (Payouts/For Marketplaces) 1PayPal (via Complete Payments or PayPal for Marketplaces) 1PayPal / Braintree Marketplace 1PayPal Enterprise 1PayPal Enterprise Payments (Braintree) 1PayPal for Business 1

Follow PayPal

An email the morning each edition publishes: where this product moved, where it held, and by how much against the noise floor. One address, confirmed by a click; a stop link in every email.

Already following? Everything you follow, with a stop for each.

The company

PayPal is its own company.
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In its own words

Stated by the vendor, not checked
Positioning
Pay, send, and save smarter
For
Consumers
Free plan or trial
It's free to set up paypal.com
Certifications
FDIC insured with and held at Synchrony Bank
Customers named
Adidas1-800 flowers.comApparelRestaurantsGroceriesSonyOriginsInstacart
Not stated on the pages read
Price, starting price, integrations, hosting

What PayPal's own pages state, read September 28, 2026: paypal.com, paypal.com/dk/enterprise/platform. A claimed page can correct any of them.

Is this your product?

Claim this page

Claiming is free and changes nothing in the data. A claimed page shows a verified contact who is told when each edition publishes and when PayPal's standing changes by more than the noise floor; the right to propose corrections to the vendor table, meaning names the judge wrote that should or should not read as PayPal, applied by version and listed in the change log; and a one-line description supplied by the vendor and marked as such.

What a new claim receivesHide what a new claim receives

A new claim receives the current edition's vendor brief for PayPal by email, built from the raw record of the edition. It shows:

  • where PayPal is named, by buyer and by framing, and which cells hold its first choices;
  • the claims the models make when they name it, ranked, with the strongest and the weakest quoted;
  • its vocabulary against the segment leader's, and the pages the models cited;
  • who was chosen in the answers that did not name PayPal, and every reason the record gives;
  • a battlecard for each top rival: the head-to-head split, why they win, and the reservation quoted against them;
  • one page of published figures cleared to show a buyer.
The subscriber app

A verification link goes to your work email; an address at paypal.com is approved on the spot, any other is reviewed by hand. Your email is never published. Claiming gives no say over labels, shares, verdicts or which quotes appear.